Privacy Policy

Welcome to Dream Cake Shop (“we”, “us”, or “our”) at cakecraftstore.com. We value your trust as much as we value the perfect buttercream consistency, which is why we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our online bakery wonderland.

1. The Ingredients We Collect (Data Collection)

Just like measuring ingredients for a cake, we only collect what’s necessary:

• Basic Batter: Name, email address, shipping address, and phone number when you place an order
• Payment Sprinkles: Payment details (processed securely through our payment gateways – we never store full card numbers)
• Baking Preferences: Order history, wish lists, and product preferences
• Oven Temperature: Device information, IP address, and browsing behavior (through cookies)
• Frosting Feedback: Customer service communications and product reviews

2. How We Mix Your Data (Data Usage)

We use your information with the same care as folding egg whites into batter:

• To process and deliver your cake decorating supplies
• To provide customer support sweeter than fondant
• To improve our products and website functionality
• To send you relevant offers (only if you opt-in for our newsletter)
• To prevent fraud and ensure transaction security
• To comply with legal requirements (like a perfectly measured recipe)

3. Sharing the Cake (Data Disclosure)

We treat your data like a delicate sugar flower – with extreme care:

• Delivery Partners: Only share necessary shipping information to get your baking supplies to you
• Payment Processors: Secure partners like PayPal and card processors handle transactions
• Legal Requirements: If required by law (like food safety regulations for edible products)
• Business Transfers: In case of mergers or acquisitions (though we plan to keep baking!)

We never sell your personal information to third-party marketers.

4. Storing Your Decorations (Data Retention)

We keep your data only as long as needed:

• Order information: 5 years for tax and warranty purposes
• Account information: Until you request deletion
• Marketing preferences: Until you unsubscribe

5. Fort Knox Fondant (Data Security)

We protect your data with security measures stronger than royal icing:

• SSL encryption throughout our website
• Regular security audits and updates
• Limited employee access to sensitive data
• Secure payment processing with PCI-compliant partners

6. Your Baking Rights (User Controls)

You have rights sweeter than sugar:

• Access your personal data we hold
• Correct inaccurate information
• Request deletion of your data (where applicable)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent
• Lodge complaints with data protection authorities

Contact us at [email protected] to exercise these rights.

7. Cookie Jar (Tracking Technologies)

Our website uses cookies and similar tracking technologies like:

• Essential Cookies: Necessary for our website to function (like remembering your cart)
• Performance Cookies: Help us improve your experience (analytics)
• Marketing Cookies: Show you relevant ads (only if you consent)

You can manage cookie preferences through your browser settings or our cookie banner.

8. International Cake Delivery (Data Transfers)

As we ship globally (except certain regions), your data may be transferred internationally. We ensure adequate protections are in place for such transfers.

9. Children’s Party Policy

Our website is not intended for children under 16. We don’t knowingly collect data from children without parental consent.

10. Recipe Changes (Policy Updates)

We may update this policy occasionally. Significant changes will be announced on our website. Continued use after changes constitutes acceptance.

Thank you for trusting Dream Cake Shop with your baking needs and personal information. We promise to handle both with the utmost care!